Category Archives: Artificial intelligence (AI)

AI customer service for higher customer engagement

Automated Customer Service: Full Guide Benefits, Features & More Automation can only handle simple tasks, such as answering frequently asked questions, sending email campaigns to your leads, and operating according to the set rules. For example, when your shopper has a question around 1 o’clock in the morning, the bot can quickly answer the query. […]

Integration of AWS Services with Slack Using AWS Chatbot Medium

aws-samples aws-chatbot-for-end-user-computing The bot has some very basic fails, however, when it comes to simple questions about things such as generative AI on AWS. DevOps teams can receive real-time notifications that help them monitor their systems from within Slack. That means they can address situations before they become full-blown issues, whether it’s a budget deviation, […]